DK
Daniel K

1 reviews | Active since Oct 2012

15 Dec 2017, 13:58

No modem

Received my sim but no modem as specified. Customer service unable to help and no answer from sales. Real GOOD service!!!!!

0
Replies (1)
MTN South Africa
MTN South Africa's reply19 Dec 2017, 16:16
Official

Dear Valued Customer,

We acknowledge the receipt of your complaint and apologise for the inconvenience experienced.

Kindly be advised that we have evaluated your application and it shows that you app**** a contract for sim card only.

We would like to assure you that we are actively working to improve our service levels.

Regards

Mike Ramaboka

Complaints Management Team

Best regards,