MA
Mogamad A
1 reviews | Active since Jul 2010
27 Dec 2015, 10:35
no luck in positive response from mtn
I have been unsuccessful in various attempts to get mtn to give me the 30g data they promise to give on the upgrade of my contract for cell. no. ***.It has been 2 months now.Awhole lot of promises but absolutely nothing,this is beyond pathetic.
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Replies (1)
MTN South Africa's replyOfficial
29 Dec 2015, 12:23Hello MogamadJ A,
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes
The matter is receiving priority attention. We have escalated the matter to our marketing department. We will revert back to you with feedback.
we would like to assure you that we are actively working to improve our service levels.
Regards
Nompumelelo
REQ:***
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes
The matter is receiving priority attention. We have escalated the matter to our marketing department. We will revert back to you with feedback.
we would like to assure you that we are actively working to improve our service levels.
Regards
Nompumelelo
REQ:***
MTN South Africa's reply29 Dec 2015, 12:23
Official
Hello MogamadJ A,
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes
The matter is receiving priority attention. We have escalated the matter to our marketing department. We will revert back to you with feedback.
we would like to assure you that we are actively working to improve our service levels.
Regards
Nompumelelo
REQ:***
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes
The matter is receiving priority attention. We have escalated the matter to our marketing department. We will revert back to you with feedback.
we would like to assure you that we are actively working to improve our service levels.
Regards
Nompumelelo
REQ:***