MF
Margie F
1 reviews | Active since Jan 2010
02 Oct 2015, 09:49
No LTE reception on new phone
I received an upgraded iPhone 6 a month ago. It worked perfectly until a week ago when firstly, my voicemail vanished and now I am unable to received LTE. I have spoken to about 15 different people, none of which are able to assist me with what should be an easily resolved problem. It took me 5 separate calls to sort the voicemail out and now I am at the end of my tether with the LTE
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Replies (1)
MTN South Africa's replyOfficial
05 Oct 2015, 08:23Hello mjf,
Thank you for bringing this matter to our attention. We sincerely apologise for any inconvenience caused as a result of this and assure you that it is not our intention to displease you.
As per our telephone convesation, we apologise for the late response and thank you that you manage to resolve the problem.
Warm Regards
Nompumelelo
REQ:***
Thank you for bringing this matter to our attention. We sincerely apologise for any inconvenience caused as a result of this and assure you that it is not our intention to displease you.
As per our telephone convesation, we apologise for the late response and thank you that you manage to resolve the problem.
Warm Regards
Nompumelelo
REQ:***
MTN South Africa's reply05 Oct 2015, 08:23
Official
Hello mjf,
Thank you for bringing this matter to our attention. We sincerely apologise for any inconvenience caused as a result of this and assure you that it is not our intention to displease you.
As per our telephone convesation, we apologise for the late response and thank you that you manage to resolve the problem.
Warm Regards
Nompumelelo
REQ:***
Thank you for bringing this matter to our attention. We sincerely apologise for any inconvenience caused as a result of this and assure you that it is not our intention to displease you.
As per our telephone convesation, we apologise for the late response and thank you that you manage to resolve the problem.
Warm Regards
Nompumelelo
REQ:***