No Laptop for 6 months and still no solution given

Good day,<br> <br> i handed in my laptop for repairs in October 2014. it was still within warranty until December. i heard nothing from Mtn and when i inquired I was told that they don't know anything yet. my laptop was then sent back to the shop in December but no one had worked on it...i was then told that it is now out of warranty so i would have to pay for any repairs myself. upon further investigation, Ashleigh, the lady who sent in the laptop in the first place, apparently made some mistake with the paperwork or something but she was told BY HER MANAGER that she would have to pay for my repairs. its now 3 months later and still no progress. she complains to me about how much this is costing her but she hasn't even fixed it! I AM STILL PAYING R 300 EVERY MONTH FOR DATA THAT I CANT EVEN USE!!!! I am so fed up now. she sent it in again in January and i only received a call today to tell me that the repair company didn't do anything to the laptop because the don't work on HP...???!!! PLEASE HELP!!! I WOULD ALSO LIKE TO CANCEL MY MTN CONTRACT TODAY IF I COULD GET HOLD OF THEM ON THE PHONE OR IF THEY WOULD RESPOND TO THE 15 EMAILS I HAVE SENT THEM WITHOUT ANY RESPONSE! <br> <br> EMMERIC DU PREEZ