NO JOY FOR EXISTING CUSTOMERS

<p>In May 2016, the SPCA Randfontein app**** for 4 upgrades and received only 2. The applications were done and handed in with all documentation to MTN Carletonville, who now no longer exist. I contacted MTN Corporate on the 2nd September as I had no joy contacting the Carletonville franchise. I spoke to Mapiti and resubmitted all forms. Since then I have tried to no avail, to finalise these 2 upgrades. The original Ref. No. was MR ********** 6. It is now the 23rd September and MTN flatly ignores my mails and refuses to call me back on this issue. I have an inspector at the SPCA who has postponed his leave since May 2016 awaiting his upgrade before he goes to his homeland. The service is disgusting and have you tried to call them on 809 lately? I think it is time to migrate all our numbers to Vodacom or better still, Cel C.</p>