no joy

I was unempoyed for 4 months and I couldn't pay my contract then it was handed over to VVM. On 11March I settled the outstanding balance then I emailed my proof of payment. I then called to requestmy account to be activated and a rude consultant in the legal department told me that my payment does not reflect and I must wait for 2 weeks. I called weekly after that to get no help. I am very disappointed in MTN and I won't be renewing my contract