DR
Deepak R
1 reviews | Active since Feb 2015
11 Feb 2016, 22:12
No invoices mailed that can be opened.
I have being trying since July 2015 to get MTN to send me invoices that I can open in PDF for both my cell phones that I have a contract with them. They would debt my account each month timeously both will not respond to my query about opening my invoices on a monthly bases.
Helpful (0)
Replies (1)0
Replies (1)
MTN South Africa's replyOfficial
12 Feb 2016, 21:57Hello draga,
Thank you for your post
We sincerely apologize for any inconvenience you may have experienced with our service.
We have requested for the invoices to be emailed to you, reference number: ***. Please note that you can also log onto https://active.mtn.co.za/mtnsc/ and register for MTN Active. Here you will be able to view all account information and statements at your convenience and self-service.
We sincerely hope that this is in order and hope that we are able to restore your faith in us.
Kind Regards
Siphumezo
REQ:***
Thank you for your post
We sincerely apologize for any inconvenience you may have experienced with our service.
We have requested for the invoices to be emailed to you, reference number: ***. Please note that you can also log onto https://active.mtn.co.za/mtnsc/ and register for MTN Active. Here you will be able to view all account information and statements at your convenience and self-service.
We sincerely hope that this is in order and hope that we are able to restore your faith in us.
Kind Regards
Siphumezo
REQ:***
MTN South Africa's reply12 Feb 2016, 21:57
Official
Hello draga,
Thank you for your post
We sincerely apologize for any inconvenience you may have experienced with our service.
We have requested for the invoices to be emailed to you, reference number: ***. Please note that you can also log onto https://active.mtn.co.za/mtnsc/ and register for MTN Active. Here you will be able to view all account information and statements at your convenience and self-service.
We sincerely hope that this is in order and hope that we are able to restore your faith in us.
Kind Regards
Siphumezo
REQ:***
Thank you for your post
We sincerely apologize for any inconvenience you may have experienced with our service.
We have requested for the invoices to be emailed to you, reference number: ***. Please note that you can also log onto https://active.mtn.co.za/mtnsc/ and register for MTN Active. Here you will be able to view all account information and statements at your convenience and self-service.
We sincerely hope that this is in order and hope that we are able to restore your faith in us.
Kind Regards
Siphumezo
REQ:***