IL
Igrayne L
1 reviews | Active since Apr 2013
24 Apr 2015, 13:11
No Invoice or statement received
I've not received my invoice or statement for the month of April. I've sent numerous emails to [Email Removed] but no reply. every time I call 808 I get disconnected before I can speak to an agent. I cannot access MTN active or MTN SP. how must I know what to pay at the end of the month? why is no one responding to my emails.
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MTN South Africa's replyOfficial
12 May 2015, 10:26Hello igrayne,
Thank you for your post.
Apologies for the delayed response and inconvenience experienced, according to our records you have been in contact with one of our credit controllers and advised that invoices have not been generated.
Best regards
Mantoa
REQ:***
Thank you for your post.
Apologies for the delayed response and inconvenience experienced, according to our records you have been in contact with one of our credit controllers and advised that invoices have not been generated.
Best regards
Mantoa
REQ:***
Best regards,
MTN South Africa's reply12 May 2015, 10:26
Official
Hello igrayne,
Thank you for your post.
Apologies for the delayed response and inconvenience experienced, according to our records you have been in contact with one of our credit controllers and advised that invoices have not been generated.
Best regards
Mantoa
REQ:***
Thank you for your post.
Apologies for the delayed response and inconvenience experienced, according to our records you have been in contact with one of our credit controllers and advised that invoices have not been generated.
Best regards
Mantoa
REQ:***
Best regards,