No invoice or response from Mtn for about 18 months

<p>I have not received or been able to access and invoice or statement from MTN for around 18 months. After countless calls and emails being sent from branches and call centres across the country, I have been told that my invoices are now on the system but can't be emailed, but that legal will get back to me within 24 hours. This has happened so many times it's laughable. Mtn legal have NEVER gotten back to me in the last 2 years!!! So tonight 48 hours after my previous promise of emailed statements I phoned once again and am told that my statements can't be emailed but that legal will get back to me. REF: ********** 15 I complain of course and ask to speak to a supervisor, but am told that they are working unsupervised. I am then told that legal does in fact have a phone number ********** . And guess what, it's the call centre number again and the lady I speak to insists that I provide her with previous reference numbers of emails sent overy the past 18 months because I dared disagree with her about legal getting back to me within 24 hours. Instead of just emailing me the statements in front of her on the system, she keeps arguing with me about reference numbers. Needless to say I just put the phone down. </p>