1 reviews | Active since Apr 2009
NO INVOICE - GET NO SUPPORT! DONT USE THEM!!
We created 2 new contracts with MTN on our business.<br> <br> The data sims was not working , activated bit not working, no data at all !<br> <br> They deducted payments - without service and no invoice.. <br> <br> We have not received a single invoice - I contacted call centre.. no help al all as I don't know the account number or the cell number ???? which I begged to give me .. with no luck.. I even begged the guy for the number.. still no answer,... begged for my account number... still no answer...<br> <br> I just want to warn people don't move from other providers as we did... its worse here that what you have BELIEVE ME!!!<br> <br> I just get a sms a week.. \WILL LOOK INTO IT"...and that's it... <br> <br> They keep deducting with NO SERVICE AT ALL... <br> <br> So yes CELL C's contract buy out looks like the only way I will get rid of them.. the moment I CAN GET THE FREEKEN CELL NUMBER <br> <br> Don't even talk about the Call centre"
Thank you for bringing this to our attention.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes.
The matter has been referred to the management of our Billing team for urgent attention. You may also view your invoices on MTN Active.
Rest assured, it is not our intention to displease you. We do look forward to improving on the service delivery to you.
Regards
Winnie
REQ:***
Thank you for bringing this to our attention.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes.
The matter has been referred to the management of our Billing team for urgent attention. You may also view your invoices on MTN Active.
Rest assured, it is not our intention to displease you. We do look forward to improving on the service delivery to you.
Regards
Winnie
REQ:***