No Internet services

No Home internet service for a second month, even when payments up to date. I have an email from Liezl McDonald that internet services is active and a message on the MTN app stating that my services will be active on 1 September after being 60GB data for getting my account up to date. To date this is not done. All payments was brought up to date at MTN Malvern branch with the amounts they advised me to pay. I was explained that even though I made payment on 3 August my services will be active in September as we pay a month in advance and therefor expect my services to be activated with immediate effect. I also I want to take the matter up about the clawback that was only removed on Tuesday when this was then queried on 3 August at the Malvern branch. Home Internet nr ***.I also want to know why such a huge price hike and if my is R619 why am I requested to pay more. I understand premiums need to increased but not by almost R200. The service that I have been getting IS ridiculous. I EXPECT MY INTERNET SERVICES TO BE ACTIVE TODAY. Any other issues you guys have can be sorted out by HO and MTN Malvern. I will not tolerate as a client to be punished for other people not doing their job OR miss information. Payment has been done today for next month. SO I AM UP TO DATE WITH MY PAYMENTS.

I do not want phone calls, correspondence will be via email that services is active!!