1 reviews | Active since Sept 2017
No internet service
I have had no internet service for 4 days and still has not been fixed. I have called and was told the problem has been fixed and I still have no service. The call had now been logged and I have to wait another day for this to be fixed. This is not acceptable. Clearly I need to move to another service provider. I highly doubt they will compensate me for this problem.
Thank you for your post.
We apologize for any inconvenience incurred.
We do not pick up any suspension on the account. We have checked and you have airtime of R87.76 on the sim card, you do not have any data available.
Please test the sim card in another device, if the same problem please do a sim swap.
Please contact our business solutions help desk for online assistance, 1555 from the device is a free service.
Kind Regards,
Alice van der Merwe
Best regards,
Thank you for your post.
We apologize for any inconvenience incurred.
We do not pick up any suspension on the account. We have checked and you have airtime of R87.76 on the sim card, you do not have any data available.
Please test the sim card in another device, if the same problem please do a sim swap.
Please contact our business solutions help desk for online assistance, 1555 from the device is a free service.
Kind Regards,
Alice van der Merwe
Best regards,