No internet coverage, bad service

Since I have moved to the Loftus Versveld are in Pretoria, I haven't had any MTN Internet coverage. I've been sent to from pillar to post by several condescending and grumpy operators. On 5 March Imwas told by a coverage operator that the tower serving my are was oit of order and that I simply had to wait for it to be repaired. The person indicated that my number would be forwarded to the engineering dept and that I would be called - which also didn't happen. I'm paying for data on my phone, a data simcard in my tablet and wifi router for my laptop and don't get service on any of my devices. This is atrocious service, in comparison to eg. telkom mobile, where queries are dealt with immediately by friendly operators.