EG
Eben G

1 reviews | Active since Sept 2015

18 May 2022, 16:20

No internet and horrible service.

HORRIBLE service and no internet. We upgraded to MyMTN Home Uncapped FLTE 10mbps 2 weeks ago. In those 2 weeks, our internet was on for about 2 hours max. I had to buy several bundles to make a hotspot from my phone in these times, because I need to work.

Every time I call I have to wait at least 15min for an agent and twice my call was just dropped. No one can help me figure out why our internet doest work. I even took the router in to an MTN store, but no luck. We a currently paying for no internet. They say it's a location block even though I gave them the correct address and the router never even left this address (besides to the MTN store).

Don't make the same mistake we did.

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