No internet

My MTN month-to-month internet package has been wrongfully suspended due to a severe breakdown in MTN’s automated billing system.

I have paid for this single billing cycle three separate times, yet I have zero internet access and the store tells me I must wait until the 1st of the month.

My August debit order went off successfully on 4 August from my bank account.Despite being paid up, my line was cut. I went in-store on 13 August and paid R250 in cash as instructed. My internet worked briefly.Yesterday, the line was cut again. I went back to the store and was forced to pay an additional R330 in cash for alleged "arrears."