CO
Craig O
1 reviews | Active since Mar 2013
26 Jan 2019, 14:30
No Interest in Customer Complaints
I wrote a review about "False Promises ..... " on 14 January 2019, MTN were very quick to respond on 15 January 2019 with what looks like a standard response to complaints promising to investigate and get back to me. We are now on 26 January 2019 and still absolutely no work. Sizwe who responded on behalf of the complaints management team at MTN, can someone let me know what is going on?
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MTN South Africa's replyOfficial
28 Jan 2019, 10:06Good day Thank you for bringing this matter to our attention. We apologize for the delayed response and for any inconvenience incurred. We will investigate and provide you with feedback.
Warm Regards
Sizwe Schoeman Complaints Management team
Warm Regards
Sizwe Schoeman Complaints Management team
MTN South Africa's reply28 Jan 2019, 10:06
Official
Good day Thank you for bringing this matter to our attention. We apologize for the delayed response and for any inconvenience incurred. We will investigate and provide you with feedback.
Warm Regards
Sizwe Schoeman Complaints Management team
Warm Regards
Sizwe Schoeman Complaints Management team