1 reviews | Active since Apr 2016
No interest
<p>I have submitted a review regarding MTN last year December. Our MTN sim card is still blocked, I can still not establish through legal and accounts department what went wrong or how much I owe. When I submitted the review MTN was quick to response to say they are attending to the matter. A new year, three months past and no response. Really, please assist, is customers really not important. I dont have a issue to pay whatever is outstanding to activate our sim card but please give me the channel to do so.</p>
Thank you for your post
We are terribly sorry for the inconvenience that you have experienced as a result of this. We completely understand the frustration it causes.
We will engage with the relevant department dealing with these matters to assist and resolve your problem accordingly.
We understand that the entire experience must be very frustrating and hope that we can restore your faith in us.
Kind Regards
Siphumezo
REQ:***
Best regards,
Thank you for your post
We are terribly sorry for the inconvenience that you have experienced as a result of this. We completely understand the frustration it causes.
We will engage with the relevant department dealing with these matters to assist and resolve your problem accordingly.
We understand that the entire experience must be very frustrating and hope that we can restore your faith in us.
Kind Regards
Siphumezo
REQ:***
Best regards,