******-no integrity

These people are nothing but ******.I did not receive data allocation in April because I did not pay for the month of May which is understandable because you pay in advance for the following month.I had paid for the month of April but not for the month of May.I cancelled the contract and went for a better deal with them.They told me in order for the new contract to be opened,I will have to pay an amount of R360 for the month I did not get an allocation for then that amount will be credited to the new router.I did as I was told.I am telling you,right now they do not want to credit the new account or refund me and no one is taking responsibility for this mess up.I had already told myself that amount will be for the month of June as agreed with the consultant that opened the new account for me.Now,I am in this mess and they cannot give me a straight answer as to what is actually going on,everyone refuses to take accountability.I doubt they even know what they are doing half the time because nothing is ever the way they say it is.I want my money.Their employees have no sense of customer satisfaction let alone customer service,its insane really.They have no idea what it means to resolve anything instead they make everything worse.