No insurance assurance
<p>Its been 2 and half months since they collected an iphone 6, promised emails never came, the call center is an automated press 2 etc that eventually says the unit has not being booked into repair center, a month to request to remove device from find my iphone, calls they claim to have made but left no messages , visits to several mtn stores where even their own staff cant get through, then an email to say the claim is closed. Absolutely shocking "service" (sic) </p>
Thank you for your post
We apologize for the delayed response and for any inconvenience incurred.
Kindly note that the matter has been escalated to the relevant supervisory team for further assistance.
Rest assured it is not our intention to displease you. We look forward to improving on the service delivery to you.
Kind Regards
Siphumezo
REQ: **********
Thank you for your post
We apologize for the delayed response and for any inconvenience incurred.
Kindly note that the matter has been escalated to the relevant supervisory team for further assistance.
Rest assured it is not our intention to displease you. We look forward to improving on the service delivery to you.
Kind Regards
Siphumezo
REQ: **********
