no installment has been debited for two months and I will not allow any double deduction

<p>Dear Mtn</p> <p> </p> <p>you have not deducted anything since I purchased the contract with you on 20 September 2016, I WILL NOT ACCEPT any double deduction because you have my account number, and the instruction to do the debit on the 31st of every month, if you do double deduct, I will reverse the transaction.</p> <p>even the insurance has not deducted but has even replaced my lost phone, how does this work?</p> <p> </p> <p>Please call me to explain what is going on because I have been holding as usual to get assistant from MTN and also the insurance section and no one ever picks up the phone, I cant hold for more than 30mins, the only way I have been able to get anyone to speak to me is when I write a review on Hellow Peter.</p> <p> </p> <p>I am willing to make arrangements as to how we are going to cover the October month that was not deducted, you can still deduct for November though.</p> <p> </p> <p>or maybe you were not supposed to deduct on October 31st? when are you going to deduct for November then? please call and explain.</p> <p> </p> <p>Warm regards</p> <p>Bongi</p>