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Stella M

1 reviews | Active since May 2016

27 Feb 2019, 16:45

No help whatsoever from MTN staff

I was supposed to receive 2GB of data, 150 Minutes and 100 SMS. Received the notification and everything, but it is not reflecting on my phone. The call center has been of no assistance whatsoever, and i phoned at least 3 times. Sort this out immediately, as i have already paid my account and have never been in arrears.

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Replies (1)
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Stella M's update28 Feb 2019, 14:17
Reviewer Update
Like I've already said, i've received the sms notification, but the data is not reflecting. My data balance is the same that it was on 26/2. Please fix immediately.