WS
William S
1 reviews | Active since Aug 2014
16 Feb 2015, 08:04
No help, poor service
Hi,<br> <br> Please can someone contact me regarding my contract!!<br> I've been trying to get hold of the call centre but because I can't remember my pin I can't get through!<br> I've sent an email but to no avail!<br> I would like to cancel my contract as soon as possible as I can use the phone!<br>
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Replies (1)0
Replies (1)
MTN South Africa's replyOfficial
25 Feb 2015, 12:42Hello WilliamScott1984,
Thank you for bringing this to our attention.
I am terribly sorry for the inconveniences experienced as a result this. I completely understand the frustration it causes. The matter has been escalated to the cancellations management team for urgent investigation. They will contact you directly with feedback and an action plan.
Best regards
Mantoa
REQ:***
Thank you for bringing this to our attention.
I am terribly sorry for the inconveniences experienced as a result this. I completely understand the frustration it causes. The matter has been escalated to the cancellations management team for urgent investigation. They will contact you directly with feedback and an action plan.
Best regards
Mantoa
REQ:***
MTN South Africa's reply25 Feb 2015, 12:42
Official
Hello WilliamScott1984,
Thank you for bringing this to our attention.
I am terribly sorry for the inconveniences experienced as a result this. I completely understand the frustration it causes. The matter has been escalated to the cancellations management team for urgent investigation. They will contact you directly with feedback and an action plan.
Best regards
Mantoa
REQ:***
Thank you for bringing this to our attention.
I am terribly sorry for the inconveniences experienced as a result this. I completely understand the frustration it causes. The matter has been escalated to the cancellations management team for urgent investigation. They will contact you directly with feedback and an action plan.
Best regards
Mantoa
REQ:***