TS
Tim S
1 reviews | Active since Jan 2011
13 Jul 2015, 16:35
No Help on Call Centre Number
Your service is pathetic. Im trying to resolve an issue via your service centre call line. I have been cut off 3 times and when I get the right extension I held for 10 mins then got a message saying \this line is busy
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Replies (1)
MTN South Africa's replyOfficial
28 Jul 2015, 09:43Hello timmo197,
Thank you for your post
Please accept our apologies for any inconvenience caused as result of the breakdown in the service delivery in one of our touch points.
Kindly note that the call centre normal operational hours were resumed on the 20 of July. 808 and 173 business hours is 24 hours.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
Regards
Lungi
REQ:***
Thank you for your post
Please accept our apologies for any inconvenience caused as result of the breakdown in the service delivery in one of our touch points.
Kindly note that the call centre normal operational hours were resumed on the 20 of July. 808 and 173 business hours is 24 hours.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
Regards
Lungi
REQ:***
Best regards,
MTN South Africa's reply28 Jul 2015, 09:43
Official
Hello timmo197,
Thank you for your post
Please accept our apologies for any inconvenience caused as result of the breakdown in the service delivery in one of our touch points.
Kindly note that the call centre normal operational hours were resumed on the 20 of July. 808 and 173 business hours is 24 hours.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
Regards
Lungi
REQ:***
Thank you for your post
Please accept our apologies for any inconvenience caused as result of the breakdown in the service delivery in one of our touch points.
Kindly note that the call centre normal operational hours were resumed on the 20 of July. 808 and 173 business hours is 24 hours.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
Regards
Lungi
REQ:***
Best regards,