1 reviews | Active since Feb 2016
No help from MTN for 2 weeks.
<p>I settled my MTN account on the 27th of June. My settlement amount was R17050.00. I been sent back and fore for me to re-activate my phone since it was disconnected. Their customer care always says they are sending an emil to legal but nothing happens. I'm so frustrated with all this.</p> <p> </p> <p>I just want to use my phone to be re-activated.</p>
Dear Valued Customer,
Thank you for taking time to raise your concerns with MTN, please accept our apologies for any inconvenience caused as result of the breakdown in the service delivery in one of our touch points.
Kindly reply with your Id or account number in order for us to investigate and resolve your problem accordingly.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you
regards
mike
Best regards,
Dear Valued Customer,
Thank you for taking time to raise your concerns with MTN, please accept our apologies for any inconvenience caused as result of the breakdown in the service delivery in one of our touch points.
Kindly reply with your Id or account number in order for us to investigate and resolve your problem accordingly.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you
regards
mike
Best regards,
ID: ***
Phone number in question: ***
ID: ***
Phone number in question: ***