No help from MTN

This is my second hellopeter in the last six months as my previous one fell on deaf ears and all it got me was generic copy-paste responses and nothing further.<br> <br> Again, today, on Valentine's Day. I'm sitting without any data service from your ISP.<br> This happens too frequently now, NO DATA in this region.<br> <br> Please talk to me as this is making me want to change.<br> Another generic response and I will take this somewhere else.