No help from Billing department

<p>My friend, Pieter Opperman has requested an itemized bill for the month of December last week Wednesday 11/01/2016. After numerous calls to your Customer Services, sometimes holding on for 35mins and then having the phone call drop by MTN he still hasn't received the bill. He requires this bill for an insurance claim and you are delaying the process. Absolutely pathetic. So glad I am with Vodacom!!!</p>