VB
Vicky B

1 reviews | Active since Aug 2015

28 Nov 2016, 14:54

NO HELP AT ALL

<p>I have been trying to resolve my MTN Account since the 25th of October,</p> <p> </p> <p>I contacted the customer care services numerous times and every time I get a different story,</p> <p>I sent all my proof of payments and still my account is not shorted out and it’s been over a month!!</p> <p> </p> <p>PATHETIC SERVICE!!!</p> <p>WISH I CAN CANCEL MY CONTRACT</p> <p> </p>

0
Replies (1)
MTN South Africa
MTN South Africa's reply01 Dec 2016, 10:17
Official

Good day Vicky,

Thank you for your post on Hello Peter. Please accept our apology for the inconvenience caused.

Kindly check your inbox as we have sent you an email requesting for more information to provide further assistance?

Kind regards,

Caylin Julius
MTN Complaints Management Team

REQ:***