1 reviews | Active since Oct 2017
No help at all
Early last year someone took a contract on my name using my id number and my bank account details and money was debited off my account.. Contacted mtn call centre and informed them of my problem was transferred all over the world untill i got assisted and they cleared the debt and ive been calling and asking for NON LIABILITY LETTER to register myself with SAFPS no department seems to help. This has ruined mylife and my credit record but no1 cares and lately they have decency to call me and offer me a contract they must go to hell.
Thank you for your post.
We are sorry to have disappointed you with our service and would like to assure you that we do strive to provide the best service at all times.
We will engage with our ***** department to investigate and resolve your problem accordingly.
We understand that the entire experience must be very frustrating and hope that we can restore your faith in us.
regards
Mike Ramaboka
Complaints Management Team
Thank you for your post.
We are sorry to have disappointed you with our service and would like to assure you that we do strive to provide the best service at all times.
We will engage with our ***** department to investigate and resolve your problem accordingly.
We understand that the entire experience must be very frustrating and hope that we can restore your faith in us.
regards
Mike Ramaboka
Complaints Management Team