No help

Bought a new SIM, unable to get SMSs from a different network. Message I got from MTN was to buy airtime first, did that with no joy. Called numerously with No joy. I don’t want to get into details of the frustration I went and still going through. Your technical team is not helping, one of your agents hung up on me, this is after she said she tried to speak to someone from technical and they can’t help me at the moment. Another agent put me through to her supervisor however the number went on voicemail. I am beyond angry and frustrated.

Agents I spoke to for the last 4 days: Maureen Sphamandla Kamogelo Eulanda Gugu Anelisa (Hung up on me). Lethabo.

Reference number 24hrs