FB
Floris B
1 reviews | Active since Jul 2013
21 Aug 2015, 20:36
No help
So I have tried to phone mtn for 3 hours and still no answer or help from their side. I was ****** today and just wanted to black list my phone but no one seems to be able to help me .
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Replies (1)
MTN South Africa's replyOfficial
11 Sept 2015, 13:47Hello bellies,
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes.
Please note that the complain has been escalated to customer care supervisors, they will contact you very soon.
We would like to assure you that we are actively working to improve our service levels.
Regards
Jessie
REQ:***
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes.
Please note that the complain has been escalated to customer care supervisors, they will contact you very soon.
We would like to assure you that we are actively working to improve our service levels.
Regards
Jessie
REQ:***
Best regards,
MTN South Africa's reply11 Sept 2015, 13:47
Official
Hello bellies,
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes.
Please note that the complain has been escalated to customer care supervisors, they will contact you very soon.
We would like to assure you that we are actively working to improve our service levels.
Regards
Jessie
REQ:***
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes.
Please note that the complain has been escalated to customer care supervisors, they will contact you very soon.
We would like to assure you that we are actively working to improve our service levels.
Regards
Jessie
REQ:***
Best regards,