No help

Item: MTN South Africa
Rating: 2
Author: quintin F

<p>I have a contract and my little brother bought data on the ussd service the data is still on the phone can you assist me to reverse it</p>

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Replies (2)

MTN South Africa's replyOfficial

10 Aug 2016, 06:47

Thank you for your post.

We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes.

Kindly be advised that as per the system record the matter has been resolved. The bundles were removed on the 27/07/27 .

Thank you for bringing this matter to our attention and would like to assure you that we are actively working to improve our service levels.

Regards

Nompumelelo

REQ: **********

Best regards,

MTN South Africa's reply10 Aug 2016, 06:47

Official

Thank you for your post.

We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes.

Kindly be advised that as per the system record the matter has been resolved. The bundles were removed on the 27/07/27 .

Thank you for bringing this matter to our attention and would like to assure you that we are actively working to improve our service levels.

Regards

Nompumelelo

REQ: **********

Best regards,

quintin F's updateReviewer Update

10 Aug 2016, 18:54

I know it was removed that it will not go off again but want to know can it be reversed and dont know how it was possible becuase if I put in the code *141*7852# the limit on the simcard is 11 rand and it was over 2000 rands of data and two months ago mtn didnt even want to give me a 100 rand contract that is pathetic

quintin F's update10 Aug 2016, 18:54

Reviewer Update

No help

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