FB
Francois B
1 reviews | Active since Aug 2013
26 Feb 2015, 13:52
No free 500mb data when doing a SIM SWOP
I responded on an sms telling me I would get 500mb free data when doing a LTE swim swop. Weeks later and already having opened a ticket nr with MTN, no data and no feedback.
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Replies (1)
MTN South Africa's replyOfficial
05 Mar 2015, 09:14Hello fjbartonik,
Thank you for your post.
We are sorry to have disappointed you with our service and would like to assure you that we do strive to provide the best service at all times.
The matter has been escalated to our Marketing team load the bundles. They will contact you directly with feedback and an action plan.
Thank you.
Kagiso
REQ:***
Thank you for your post.
We are sorry to have disappointed you with our service and would like to assure you that we do strive to provide the best service at all times.
The matter has been escalated to our Marketing team load the bundles. They will contact you directly with feedback and an action plan.
Thank you.
Kagiso
REQ:***
MTN South Africa's reply05 Mar 2015, 09:14
Official
Hello fjbartonik,
Thank you for your post.
We are sorry to have disappointed you with our service and would like to assure you that we do strive to provide the best service at all times.
The matter has been escalated to our Marketing team load the bundles. They will contact you directly with feedback and an action plan.
Thank you.
Kagiso
REQ:***
Thank you for your post.
We are sorry to have disappointed you with our service and would like to assure you that we do strive to provide the best service at all times.
The matter has been escalated to our Marketing team load the bundles. They will contact you directly with feedback and an action plan.
Thank you.
Kagiso
REQ:***