NO Follow up after application online
I have app**** for a contract only and have still not been contacted by MTN on the status of the application. I tried to call them to find out but MTN only allow the own client to call them, How are you going to get new clients?
Application Ref: ***
Helpful (0)
Replies (1)0
Replies (1)
MTN South Africa's replyOfficial
09 Jul 2019, 12:05Good day
Thank you for your post.
Please accept my apologies for any inconvenience caused as result of the breakdown in the service delivery in one of our touch points.
Please note that I have been trying to contact you with no luck. I will however send you an email on the email provided. I need more details to order to assist in resolving your query.
We would like to assure you that we are actively working to improve our service levels.
Warm RegardsZenetta Portia ViljoenComplaints Management team
Thank you for your post.
Please accept my apologies for any inconvenience caused as result of the breakdown in the service delivery in one of our touch points.
Please note that I have been trying to contact you with no luck. I will however send you an email on the email provided. I need more details to order to assist in resolving your query.
We would like to assure you that we are actively working to improve our service levels.
Warm RegardsZenetta Portia ViljoenComplaints Management team
MTN South Africa's reply09 Jul 2019, 12:05
Official
Good day
Thank you for your post.
Please accept my apologies for any inconvenience caused as result of the breakdown in the service delivery in one of our touch points.
Please note that I have been trying to contact you with no luck. I will however send you an email on the email provided. I need more details to order to assist in resolving your query.
We would like to assure you that we are actively working to improve our service levels.
Warm RegardsZenetta Portia ViljoenComplaints Management team
Thank you for your post.
Please accept my apologies for any inconvenience caused as result of the breakdown in the service delivery in one of our touch points.
Please note that I have been trying to contact you with no luck. I will however send you an email on the email provided. I need more details to order to assist in resolving your query.
We would like to assure you that we are actively working to improve our service levels.
Warm RegardsZenetta Portia ViljoenComplaints Management team