NO FIXED LTE SERVICE NOR MOBILE SERVICE DURING LOADSHEDDING SO WHAT AM I PAYING FOR?

NO FIXED LTE SERVICE NOR MOBILE SERVICE DURING LOADSHEDDING SO WHAT AM I PAYING FOR???? I have logged multiple complaints with your Coverage Department and followed-up at least 10 times. That useless, inept, incapable, *********** technician who is dealing with my case (*** dated 28/02/2023) does not have the common courtesy to get back to me. Well, no surprises there! CANCELL THIS USELESS CONTRACT AND DON'T EXPECT ME TO PAY A CENT IN PENALTIES FOR EARLY CANCELLATION. Clear enough? Oh, and fire that useless specimen!