EH
Ernest H
1 reviews | Active since Feb 2010
10 Jul 2015, 15:53
No Feeddback
PROOF OF PAYMENT *** [#***6]I do not get feedback that the problem is resolved.<br> <br> The lines are open and can be used.<br> <br> The problem is that the payment STILL does not reflect on my account and it shows that I cannot do a simswap. <br> <br> An email from MTN stated that it will be resolved between 2 and 24 hours. That was on the 6 June 2015. Payment was allready made end of June.<br>
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MTN South Africa's replyOfficial
10 Jul 2015, 16:13Hello hambleye,
We apologise for any inconvenience caused and I have forwarded your complaint to our Finance department that handles the banking services.
I am sure they will be able to resolve this issue and contact you shortly
Kind regards,
Larissa Meacher
Customer Management Team
We apologise for any inconvenience caused and I have forwarded your complaint to our Finance department that handles the banking services.
I am sure they will be able to resolve this issue and contact you shortly
Kind regards,
Larissa Meacher
Customer Management Team
Best regards,
MTN South Africa's reply10 Jul 2015, 16:13
Official
Hello hambleye,
We apologise for any inconvenience caused and I have forwarded your complaint to our Finance department that handles the banking services.
I am sure they will be able to resolve this issue and contact you shortly
Kind regards,
Larissa Meacher
Customer Management Team
We apologise for any inconvenience caused and I have forwarded your complaint to our Finance department that handles the banking services.
I am sure they will be able to resolve this issue and contact you shortly
Kind regards,
Larissa Meacher
Customer Management Team
Best regards,