PJvR
Pieter Janse van Rensburg
1 reviews | Active since Nov 2015
26 Nov 2015, 10:40
No feedback when over-billing one month later
No feedback when over-billing one month later. Have phoned Mtn Twice whent in to a store aswell.<br> and still no feedback
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Replies (1)
MTN South Africa's replyOfficial
28 Nov 2015, 16:24Hello PGJVR,
Thank you for your post
We apologize for the delayed response and for any inconvenience incurred.
A billing query for invoice date 2015/10/13 has been logged with our billing department for investigation, reference number: ***, we will revert with feedback.
We understand that the entire experience must be very frustrating and hope that we can restore your faith in us.
Kind Regards
Siphumezo
REQ:***
Thank you for your post
We apologize for the delayed response and for any inconvenience incurred.
A billing query for invoice date 2015/10/13 has been logged with our billing department for investigation, reference number: ***, we will revert with feedback.
We understand that the entire experience must be very frustrating and hope that we can restore your faith in us.
Kind Regards
Siphumezo
REQ:***
MTN South Africa's reply28 Nov 2015, 16:24
Official
Hello PGJVR,
Thank you for your post
We apologize for the delayed response and for any inconvenience incurred.
A billing query for invoice date 2015/10/13 has been logged with our billing department for investigation, reference number: ***, we will revert with feedback.
We understand that the entire experience must be very frustrating and hope that we can restore your faith in us.
Kind Regards
Siphumezo
REQ:***
Thank you for your post
We apologize for the delayed response and for any inconvenience incurred.
A billing query for invoice date 2015/10/13 has been logged with our billing department for investigation, reference number: ***, we will revert with feedback.
We understand that the entire experience must be very frustrating and hope that we can restore your faith in us.
Kind Regards
Siphumezo
REQ:***