EN
Ettios N

1 reviews | Active since Jun 2016

09 Jun 2016, 07:57

No feedback whatsoever... I WANT MY PHONE

<p>It’s almost 2 month since I took my phone for repairs in your company. NO FEEDBACK HAS BEEN PROVIDED NO COURSTESY CALL PROVIDED. My reference number for this case: ***0. The contract number in question is ***</p> <p> </p>

0
Replies (1)
MTN South Africa
MTN South Africa's reply10 Jun 2016, 07:14
Official

Thank you for taking the time to raise your concerns and affording us the opportunity to address the same. Kindly accept our sincere apologies for any inconvenience caused.

Please note that an urgent escalation has been sent to our Insurance Division to assist with approved claim and to provide feedback on claim status. A call back will be done during the course of today .

We sincerely hope that this is in order and hope that we are able to restore your faith in us.

Kind regards

Kevin.