no feedback still

It has been two weeks without any feedback regarding my husbanfs account. Please advise if MTN was at fault for not advising my husband correctly and if so, correct you mistakes. This is a bad reflection on his account due to the monkies working there. Sort this out. And Jay Govender should not be in the position he is in because he does not worry regarding feedback no getting the problem resolved. This is also my third report on Hello Peter with no results. Apparently MTN is not interested in new bussines. Please check my previous complaints. Im not availible on my cell, email me.