RR
Richard R

1 reviews | Active since Oct 2011

19 Apr 2017, 20:55

no feedback regarding account

<p>i lost my job last year january, unemployed until July 2016. I got a call from Noerton Lambrianos attorneys regarding my overdue account. Since then i have not heard a word from them at all, whether via email or phone call. The latter a problem as i am working outside of the country</p> <p>Please can someone get back to me regarding my account.</p>

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Replies (1)
MTN South Africa
MTN South Africa's reply19 Apr 2017, 22:41
Official

Thank you for your post.

We are sorry to have disappointed you with our service and would like to assure you that we do strive to provide the best service at all times.

We will engage with the relevant department dealing with these matters to investigate and resolve your problem accordingly.

We understand that the entire experience must be very frustrating and hope that we can restore your faith in us.

warm regards

mike

Complaints Management Team
Reference Number: ***5

Best regards,