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My name Joseph i went to apply for a laptop at mtn shop i was assisted by jenny a month back dated 2015-08-20 and she informed me that the finalisation of the application takes 7days then i will receive the laptop once the application has be approved , days after she did not call to inform me about the application as she promised, I then decided to go to the shop and ask if the application was successful or not only to found out the application was pending due to the fact that she did not update the banking details after she took my payslip and my three months bank statement with my new banking ,details application was updated was sent back home to wait for their callback, i waited i got a phone after 4days i went to the shop and when i was there they captured a wrong laptop which was lenovo and which my order was accer another mistake by jenny and colleague ,so i was sent back home again the said they must cancel the application and make another one,they promised me 2days waiting period they never call .so they failed to deliver what te promised still I'm waiting for they call i am tired wasting my petrol going to shop to be sent back at home without the laptop