No feedback or service from MTN side

<p>I paid retentions in December 2015 the amount of R8157.35 worked out as follow as per Boitumelo Moloi Ref Number: ***4<br />Handset = R10999.00 / 24 x 11 remaining months = R5041.20<br />+ unbilled invoice R1650.71<br />+ billed invoice R1465.44</p> <p>Which I paid. now I hear I still need to pay R3782.87 for the cancelation of the contract whic was done in December. I have all the emails confirming this. So can someone explaine where this amount comes from???????</p> <p> </p> <p>I was surprised to see that I still owe you money. For an account I settled in December.</p> <p>Can you please give me the amount so I can pay it in full I just cant under stand the **** service I get from MTN after being a client for so long that not one **** will call me and said Mr you still have money outstanding on this number ***.</p> <p>Can you please sort this **** out today. I am very very unhappy with your service and I will cancel all my account with you. This is very shocking, the person working on my account is propebly still training or non existant. I cant see why MTN takes 5 Months and counting to sort out an account. It is so opvious that if someones account is in the red you will sort it out asap. I never had and late payments or non payments on my account untill I tried to get a contract and was told I owe you money, for asfar as I know all my debit otders goes off every month.</p> <p>I need someone to call me and sort this **** out today.</p> <p>I will put this on hello peter and I will lodge a complaine with the ombuds man.</p> <p><br />My cell number is ***</p>