MM
Melvyn M
1 reviews | Active since Jan 2014
11 Feb 2015, 21:30
No feedback or response in more than 2 weeks
My accounrt was not credited in 2 consecutive months and after quering this more than 2 weeks ago and after a follow up still no repsonse
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Replies (1)
MTN South Africa's replyOfficial
24 Feb 2015, 12:13Hello 9mellie,
We are truly sorry for any inconvenience caused and for the delayed response.
We have now perused your account and see that your monthly airtime and SMS bundle has been provisioned for the months of December 2014 & January 2015 according to the back-end office request (SMC/***) that was logged.
Regards
Tim
MTN Complaints Management Team: REQ:***
We are truly sorry for any inconvenience caused and for the delayed response.
We have now perused your account and see that your monthly airtime and SMS bundle has been provisioned for the months of December 2014 & January 2015 according to the back-end office request (SMC/***) that was logged.
Regards
Tim
MTN Complaints Management Team: REQ:***
MTN South Africa's reply24 Feb 2015, 12:13
Official
Hello 9mellie,
We are truly sorry for any inconvenience caused and for the delayed response.
We have now perused your account and see that your monthly airtime and SMS bundle has been provisioned for the months of December 2014 & January 2015 according to the back-end office request (SMC/***) that was logged.
Regards
Tim
MTN Complaints Management Team: REQ:***
We are truly sorry for any inconvenience caused and for the delayed response.
We have now perused your account and see that your monthly airtime and SMS bundle has been provisioned for the months of December 2014 & January 2015 according to the back-end office request (SMC/***) that was logged.
Regards
Tim
MTN Complaints Management Team: REQ:***