MvdM
Mandi van der Mescht

1 reviews | Active since Aug 2015

04 Aug 2015, 08:26

No Feedback or Response from MTN SA

I payed my bill after my service has been suspended, it has been more than 24 hours and no response from mtn to reactivate my account and no answer on their 808 number or it keeps on disconnecting me. I also sent out a email to their collections team with no response. I'm tired of not getting through to mtn and no response from them at all.

0
Replies (1)
MTN South Africa
MTN South Africa's reply22 Aug 2015, 09:24
Official
Hello mandivdm,


Thank you for bringing this to our attention.

I am terribly sorry for the inconveniences experienced as a result this. I completely understand the frustration it causes. According to our records the line was reactivated and currently in use.

Best regards
Mantoa
REQ;***