1 reviews | Active since Nov 2015
No feedback or response?!
<p>I sent this complaint through via Facebook messenger TWICE and no response (Wednesday 20:00 and Thursday 16:48) and NO reply! Are they dragging their feet to take a few more days' subscription fees from me???</p> <p> </p> <p>This was the message sent:</p> <p> </p> <p>Good evening <br />I received this message and I really do not know when I could've subscribe to it, I am generally very careful about it. Please assist to unsubscribe me. "Reminder: You are subscribed to MTN Play airG *R2/Day. For help call + ********** 7985. To unsubscribe click here http://m.airg.ca/out"</p> <p> </p> <p>I really do hope that I will be contacted after complaining on this platform.</p>
Thank you for your post
We are terribly sorry for the inconvenience that you have experienced as a result of this. We completely understand the frustration it causes.
We have sent the request to have the service cancelled; you will get an SMS notification to confirm the cancellation.
Rest assured it is not our intention to displease you. We look forward to improving on the service delivery to you.
Kind Regards
Siphumezo
REQ: **********
Best regards,
Thank you for your post
We are terribly sorry for the inconvenience that you have experienced as a result of this. We completely understand the frustration it causes.
We have sent the request to have the service cancelled; you will get an SMS notification to confirm the cancellation.
Rest assured it is not our intention to displease you. We look forward to improving on the service delivery to you.
Kind Regards
Siphumezo
REQ: **********
Best regards,