NO FEEDBACK ON UPGRADE

01/09/2015 Became eligible for an upgrade on this date. Did online application - received email to confirm that application will be processed.<br> <br> 03/09/2015 I phoned MTN Direct - they did not have record of my online application. Did 2nd application with Pretty - Ref. no: UV798994. Was told3-5 working days waiting period<br> <br> 10/09/2015 5 Working days later, no response on application. I phoned MTN Direct again. My 2nd application was terminated for some unknown reason. Did 3rd application with Thandeka Mdlovu - Ref. no: UV824242. She said that they must do a manual override on my application and she will phone me tomorrow.<br> <br> 11/09/2015 13h15 - I phoned MTN Direct again, got through to Durban and Thandeka is in JHB, they can't transfer my call, but they can send her an email. I spoke to Yolanda Magubane who told me that my application was rejected due to affordability. I requested Yolanda to send Thandeka an email to contact me urgently - 13h25<br> <br> On 3 different occasions, I had to phone to enquire about my application because nobody bothered to notify me that it has been approved or declined.<br> <br> Still waiting for your call Thandeka!!