no feedback on my refund for upgrade reversal!!!!!
<p>Finally after 5 months my upgrade was cancelled!! called customer care and i requested for a refund of the months i paid and was told everything will be resolved in 2days and got ref number ********** 78 and am still waiting . need my money deposited back into my bank account!!!! I want no credit to my mtn account. Am on a my 100 top up and wasnt evan told how much i'll be paying. please assist with this as every encounter i have wit mtn is fustrating lately. </p>
Thank you for your post
We apologize for the delayed response and for any inconvenience incurred.
Please be advised that the banking refund of R582.24 (including vat) has been logged, reference number: *** please allow +/-5 working days for this amount to reflect on your bank account.
Rest assured it is not our intention to displease you. We look forward to improving on the service delivery to you.
Kind Regards
Siphumezo
REQ:***
Thank you for your post
We apologize for the delayed response and for any inconvenience incurred.
Please be advised that the banking refund of R582.24 (including vat) has been logged, reference number: *** please allow +/-5 working days for this amount to reflect on your bank account.
Rest assured it is not our intention to displease you. We look forward to improving on the service delivery to you.
Kind Regards
Siphumezo
REQ:***