JH
JUDY H
1 reviews | Active since Jan 2016
05 Jan 2016, 15:05
NO FEEDBACK ON INSURANCE CLAIM OVER 1 MONTH NOW
Good day,<br> <br> On 2 December 2015, I was ****** of my i-phone 6 and jewellery. I reported the matter to the police and also completed the relevant claim documents as I am insured with MTN on the same day.<br> <br> Up to now, I have no feedback and do not even know when I am getting my phone. I have been dealing with a person called Donald at Mtn Hyde Park. My number is ***. <br> <br> I am very frustrated and need my phone asap as I pay my insurance every month.
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MTN South Africa's replyOfficial
05 Jan 2016, 15:34Hello JUDY ANN,
Thank you for your post.
We sincerely apologize for any inconvenience you may have experienced with our service.
The request has been sent to the insurance department to assist you with feedback.
Kind Regards,
Alice van der Merwe
***
Thank you for your post.
We sincerely apologize for any inconvenience you may have experienced with our service.
The request has been sent to the insurance department to assist you with feedback.
Kind Regards,
Alice van der Merwe
***
MTN South Africa's reply05 Jan 2016, 15:34
Official
Hello JUDY ANN,
Thank you for your post.
We sincerely apologize for any inconvenience you may have experienced with our service.
The request has been sent to the insurance department to assist you with feedback.
Kind Regards,
Alice van der Merwe
***
Thank you for your post.
We sincerely apologize for any inconvenience you may have experienced with our service.
The request has been sent to the insurance department to assist you with feedback.
Kind Regards,
Alice van der Merwe
***