GS
Grant S
1 reviews | Active since Jun 2015
30 Jul 2015, 08:34
No feedback on incorrect billing
MTN have still not resolved or given any form of feedback as to why I was charged in excess of R3000 on a data card that hardly gets used. This has been going on since May.<br> <br> I have cancelled this data contract and will be porting my number to Vodacom in January...... after being with MTN since 2001 this is how I`m treated!!!! MTN you are a joke
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MTN South Africa's replyOfficial
14 Aug 2015, 12:30Hello Grant WS,
Thank you for bringing this to our attention.
I am terribly sorry for the inconveniences experienced as a result this. I completely understand the frustration it causes. According to our records the contract has been migrated to pre-paid a per the regional manager.
Best regards
Mantoa
REQ:***
Thank you for bringing this to our attention.
I am terribly sorry for the inconveniences experienced as a result this. I completely understand the frustration it causes. According to our records the contract has been migrated to pre-paid a per the regional manager.
Best regards
Mantoa
REQ:***
MTN South Africa's reply14 Aug 2015, 12:30
Official
Hello Grant WS,
Thank you for bringing this to our attention.
I am terribly sorry for the inconveniences experienced as a result this. I completely understand the frustration it causes. According to our records the contract has been migrated to pre-paid a per the regional manager.
Best regards
Mantoa
REQ:***
Thank you for bringing this to our attention.
I am terribly sorry for the inconveniences experienced as a result this. I completely understand the frustration it causes. According to our records the contract has been migrated to pre-paid a per the regional manager.
Best regards
Mantoa
REQ:***