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annalise L
1 reviews | Active since Apr 2015
20 Apr 2015, 12:36
no feedback on how to cancel mtn contract
I phone alrady 5 times to cansel my mtn contrack. mtn wil phone me back to tell me the amount I owed them because I want to cansel the contract before due date but after 9 days I am still wayting for them.
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Replies (1)
MTN South Africa's replyOfficial
03 May 2015, 10:54Hello liebenberga2,
Thank you for your post.
Please accept our apologies for the inconvenience experienced.
Kindly note that since your billing date is the 11th of each month, the amount provided is up until end of April.
Total amount payable to cancel the number ending in 871 is R1 291.56.
We look forward to improving on the service delivery to you.
Regards
Veronica
REQ:***
Thank you for your post.
Please accept our apologies for the inconvenience experienced.
Kindly note that since your billing date is the 11th of each month, the amount provided is up until end of April.
Total amount payable to cancel the number ending in 871 is R1 291.56.
We look forward to improving on the service delivery to you.
Regards
Veronica
REQ:***
MTN South Africa's reply03 May 2015, 10:54
Official
Hello liebenberga2,
Thank you for your post.
Please accept our apologies for the inconvenience experienced.
Kindly note that since your billing date is the 11th of each month, the amount provided is up until end of April.
Total amount payable to cancel the number ending in 871 is R1 291.56.
We look forward to improving on the service delivery to you.
Regards
Veronica
REQ:***
Thank you for your post.
Please accept our apologies for the inconvenience experienced.
Kindly note that since your billing date is the 11th of each month, the amount provided is up until end of April.
Total amount payable to cancel the number ending in 871 is R1 291.56.
We look forward to improving on the service delivery to you.
Regards
Veronica
REQ:***