No feedback on contract application/ Bad attitude

Dear MTN,<br> <br> I done a contract application via the telephone, on Tues 15 Sep, as per the sales consultant, my initial application was successful but my application still needed to go through the vetting process.<br> <br> I asked him if I needed to provide any supporting documents and he said no.<br> <br> On Wednesday I called again because I had received no feedback, they then advised me that i need to send through a recent payslip and copy of my ID which I did. I receive a notification advising that a cellular check was done on the Tuesday allready so thought ok this contract thing should be done soon.<br> <br> The Thursday again i called and ask what is the status, no-one could give me an answer, I was advised that Sipho would give me a call back with an update, still to this day I haven't received any feedback.<br> <br> I'm not sure if this is normal but I don't see how it takes a week for the vetting process to be completed. Still today I haven't received so much as a call or an email to update me on the progress and to make matters worse i cant get through when calling. Should I go to another network?